Dear Colleague,

Installation of the OBITUS system at both the Crematorium and Cemetery Chapels has now been completed together with the installation of a new screen in the Cemetery Chapel to facilitate visual tributes.

Unfortunately due to both the age and the Grade 2 Listed status of the Cemetery Chapel, there is no external infrastructure available to connect this venue to the World Wide Web, therefore please advise your clients that live webcasting and service recording will only be available in the Crematorium Chapel.

Fees & Charges for the various OBITUS services and products can be accessed here http://staging.twbc-digitaldevelopment.co.uk/wp-content/uploads/OBITUS-Fees-070219.pdf and are valid now and post April 1st 2019. Please note, that where it becomes necessary for crematorium staff to load and/or significantly update OBITUS product and service selections, the council reserves the right to levy an administration fee (£75).

In the coming weeks we’ll upload a range of Frequently Asked Questions about OBITUS to our website under the ‘FD Information’ heading.

Thanks in anticipation,

Ken